Business Operations Planner

Code Number 12090
BUSINESS OPERATIONS PLANNER
BACKGROUND SUMMARY
Business Operations Planning Professional with extensive experience in supply chain planning, product management, customer demand/program management, project management and SAP. Proven track record of demonstrating strong planning, problem solving and program management skills to meet customer demand and product introduction schedules. Received APICS certification in Basics of Supply Chain Management; pursuing APICS CPIM.

PROFESSIONAL EXPERIENCE AND SELECTED ACCOMPLISHMENTS

WACKER POLYMERS (formerly Air Products Polymers) Allentown, PA
Wacker Polymers is an industry leader in the supply of vinyl acetate ethylene based adhesives used in a wide variety of industrial and consumer products.
Product Supply Manager 10/2006 – 10/2009
• Achieved high customer service targets while reducing the value of overall inventory in a time of dynamic change by working closely with   plant, customer service, sales and commercial teams.
• Received supplier of the year award from a major customer in 2009
• SAP Material Master administrator and created numerous SAP recipes and bills of material. Regularly used Business Warehouse for   data gathering and analysis.
• Coordinated the supply chain for the transfer of 12 products from a closing plant to the plant receiving the products while maintaining 97   % on time delivery
• Enhanced the inventory planning process and set targets for 12 annual reactor maintenance shut downs and monitored the shutdowns   to assure customer service targets were met.
• Implemented and managed process to decrease blocked and aged inventory by 50%
• Set safety stock levels and managed the safety stock process for 300 SKUs
• Managed the escalation and product allocation process involving conflicts between product supply availability and customer requested   delivery.
• Received award for managing product supply through a severe shortage of a basic raw material while maintaining current customer   base and acquiring new customers
• Drove the supply chain implementation for 13 new products
• Worked closely with the plants to make the plant production scheduling process in SAP as efficient as possible. Part of the team that   introduced SAP based MRP to a plant.
• Initiated and completed the shut down of a transload facility to reduce supply chain complexity and cost.

Specialty Chemical Sourcing Manager 10/2006 – 4/2007
Exceeded cost reduction and security of supply goals over a wide range of specialty chemicals working with vendors world wide. (I worked this job in addition to the Product Supply Manager position while the search was going on for the permanent Chemical Sourcing manager.)

• Reinvigorated the North American Raw Material Quality Team and drove security of supply initiatives that reduced sole source positions   by 50%
• Drove $120,000 in raw material cost reduction
• Coordinated team to quickly qualify a new raw material source so as to avoid a stock out.

AGERE SYSTEMS (now LSI Logic), Allentown, PA 1996 – 2006
Agere is an industry leader in the supply of communication, storage and wireless integrated circuits with approximately $1.5B in annual sales. (Formerly Lucent Microelectronics/AT&T Microelectronics)

Business Operations and Tactical Marketing Manager/Planner
Achieved high customer service levels and aggressive revenue goals over a wide range of semiconductor products and with customers in the United States, Europe and Asia while maintaining good relationships with internal Sales and Manufacturing teams.

• Received a meritorious supplier award from a significant customer for successfully managing product supply through a long period of   variable demand and short interval orders. Often required working late into the evening via international teleconferences.
• Leveraged Oracle System based pricing, order scheduling, service request and Discoverer reporting modules on a daily basis.
• Managed transitions from older versions of products to newer versions by working with customers, sales and manufacturing to balance   the competing objectives of each while maintaining customer satisfaction.
• Compiled, analyzed, interpreted and presented market data from various sources to judge forecasts and provide leading indicators of   demand for products.
• Calculated and scheduled production starts and customer order delivery dates to maximize customer satisfaction while minimizing   inventory. Developed and input forecasts to drive production of make to order and make to stock products.
• Project managed the successful introduction of many new products from prototype to full production in a manner that met market   windows. Facilitated a multidisciplinary team (Design, Product Engineering, Test Engineering, Marketing) that prioritized and directed   team efforts.
• Co-leader of a team that developed the specifications and high level logic for operations software used to determine if products should   be make to order or make to stock with resulting better inventory control.
• Met yearly revenue goals of up to $30M while delivering expected profitability in very price competitive markets against larger competitors.